An exciting opportunity for a Homeownership advisor to become part of a team in London. The
Homeownership Advisor is a key post responsible for the effective management of
our shared ownership and leasehold properties within our growing portfolio.
As a first point of contact, you will be part of a team responsible for leading the
provision of excellent customer services to our leaseholders, driving value for money
and responsiveness. You will take lead to deliver an effective and cost efficient
leasehold service to a specific area and provide support to your colleagues.
A fantastic job working for an established non-profit housing organisation. Our client has an exciting portfolio of properties throughout London. They are a non-profit organisation that uses their commercial success as a housing developer to provide high quality, affordable homes to meet the needs of local people.
Attention to detail and organisational skills are essential in this role. You will have a
track record of working within a customer focused environment, have demonstrable
communication and negotiation skills and be target driven. You will be used to
working within a fast paced office or environment.
Being able to communicate and manage relationships with a range of internal and
external customers is a must, as well as a proven ability to deliver excellent customer
care, being positive and helpful, whilst being a forward thinking individual.
A proven track record of property management experience is an advantage to help
us to ensure our targets and service requirements are achieved. We are looking for
people with the skills, resilience and ethos to drive excellence and make a difference.
You will understand the agile environment in which you are working and use this
intelligence to enable you to achieve your targets and forge strong relationships and
trust with your customers.
The right candidate will have a flexible working ethic in line with our market
requirements and strong interpersonal skills are critical to the post. You must be
hard-working, flexible, good humoured and a good team player. You will need a
range of problem solving and time management skills and a clear, logical approach
to issues. You will have good working knowledge of Microsoft products including
Word and Excel.
You will be dealing with a range of stakeholders and the delivery of an excellent
service is key; ensuring we continue to offer a customer focused professional
management service to our residents and clients whilst aiming to make our
This is an excellent opportunity to join an exciting team where you can make a
difference and is a real foundation for our success!
You must be available for interviews, these are likely to be held this week with a view to start someone as soon as possible.
Great benefits and scope for long term career progression!