Service Manager

Job Post London

Jobs Customer service

Service Manager

Welfare to Work

Manchester

£28,000-£35,000

Permanent

I am currently recruiting for an experienced Service Manager for a leading provider of Welfare to Work/Employability services based in Greater Manchester.

This role will be key to supporting and leading a team to ensure successful compliance and delivery to set contract targets. Managing various team leaders across Employer Engagement and Employability teams and be responsible for leading on short and long term projects across all areas of the business.

What are we looking for?

Lead and support team delivery and adherence to high levels of contract performance
Maximise the placing and sustainment of customers into jobs or learning
Meet the recruitment and training needs of employers
Responsibility for P&L account results including achievement of income targets, managing staff productivity, client spend and office costs
Development of local relationships and effective marketing activities to ensure the service receives customer referrals to meet contractual requirements
Continuous improvement of systems, quality of provision and product development
Management of data integrity and data security
Management of petty cash and client spend
Maintain current knowledge of relevant policy (local and national)
Maintain current knowledge of appropriate market intelligence and business opportunities/threats
This is a fantastic opportunity to join an already successful team in one of the market leading companies in the Welfare to Work sector. If you think you have the skills and experience to fulfill the role in this forward thinking company please apply below and send your CV to us.

Please note this vacancy is being handled by Aspire Recruitment (agy). Please be aware we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

ID #4989 Location London Industry Customer service Type Full Time Role Service Manager Career Level Middle Presence Remote

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Full Time £28,000 - £35,000 /Year
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