Logistics and Concierge Operative
As the majority of our work is conducted at international airports, you will be very much in the public eye – so it’s vital you drive in a safe, responsible way and deliver with a friendly smile and helpful attitude. You will be the ‘face of On Air Dining’, providing a vital service to our extremely busy clients. Our clients will be expecting the same warm and helpful service that we have built our reputation on in delivering, taking the time to help and building up a relationship through regular deliveries. Not only that, they also expect you to arrive when you say you will, so you’ll work to tight deadlines to ensure all your deliveries reach the clients and their passengers on time, every time.
We’re proud of our warm and friendly service. It’s what our customers love and have come to expect. So we’ll always expect you to:
·Arrive to work with a positive attitude
·Be smartly turned out and presentable
·Drive an On Air Dining van and deliver great service, whether you’re driving or helping to pick orders and load vehicles
·Follow scheduled delivery routes, driving safely and responsibly. Bad driving gives us a bad name
·Being friendly and helpful from the moment you arrive
·Following the correct procedures with every delivery – they ensure safety and great service
·Not just keeping your vehicle clean but also tidy and well cared for
·Keep your vehicle refuelled, maintained and operational, ready for the next delivery run
·Making sure you carefully carry out all checks and procedures from pre-delivery to post-delivery
·Responsible for the ordering of stock and stock room
·Building strong relationships with the Flight Attendants and staff at the FBOs by taking the time to visit them and talk through their client’s requests.
Being the best you can be, every day
There’s no such thing as great service without high personal standards, so you’ll need to be a great ‘people person’, committed to giving our customers great service every day.
You must have:
·A full UK driving licence for at least 2 years
The following is preferred but not compulsory:
·Category C qualification
There’s always a lot to learn about your job – but with our great training and support, we’ll help you keep getting better and better.
We’re one big team, so we’re looking for helpful, outgoing people who can get along with and support others. In return we shall offer you the support you need as and when. We have a firm belief in ensuring that the fun is not lost on a day-to-day job.
·Based out of Stansted Airport
·Up to but not limited to 48 hours per week
·Shift work – a 3 month rota will be supplied
·Plus overtime, benefits and other driver incentives
Culinary Perfection on board every jet..
To be the brand that delivers the world’s finest and most innovative dining experience
Adaptability – If Plan A doesn’t work, don’t worry, the alphabet has 25 more letters.
Integrity – Not only knowing but always doing what’s right. Even when no-one is looking.
Attention to Detail – The difference between mediocracy & excellence, is attention to detail.
Innovation – When you innovate you have to be prepared for everyone to tell you you’re crazy.
Fun – the secret to having fun at work is to do it well. The secret to knowing how to do something well is to have fun doing it!
Please provide a CV and Cover letter to complete your application.
Contact: Tim Jeffery