A Sales Supervisor is required to join our team in London (Holborn, WC1B 4AR) on a permanent basis.
Unite Students London Shop:
Our unique London Shop allows customers to speak to an expert advisor about our wide range of our properties across London. Customers can also contact the team by phone, email and other digital channels.
WHAT THE SALES SUPERVISOR JOB INVOLVES:
You will be playing a vital role in the delivery of an exceptional customer experience, through providing support and leadership that drives customer service culture across the team.
Your role will include:
-Maintaining a welcoming and vibrant retail environment
-Ensuring marketing materials are displayed to highlight our latest offers and deals
-Managing team performance including coaching and training
-Reporting on trends and making recommendations for improvement
-Delivering against customer needs whilst maintaining a high level of accuracy
So, if you’re looking for a career where you can be customer focused, results driven, work on your initiative and have fun doing it, you’ve come to the right place.
WHAT WE LOOK FOR IN YOU:
Although you may not have worked in the student accommodation sector before, what is really important to us is that your experience will have included:
-Team leader, supervisory or management experience in a customer facing environment
-Performance management, people development, coaching and mentoring
-Motivating others in the delivery of an excellent customer service
-Developing and utilising strong financial and commercial awareness
Personally and professionally you’ll demonstrate that you:
-Are a first class team player who possesses a positive and collegiate attitude
-Thrive on understanding, empathising and delivering against customer needs
-Possess excellent communication skills and can build relationships effectively with people
-Have a good level of computer literacy and are able to use Microsoft Office
-Are able to work at pace, whilst maintaining a high level of accuracy
-Have excellent personal time management and prioritisation skills
-Are self-motivated and able to work on your initiative
ABOUT UNITE STUDENTS:
Unite Students is the UK’s leading manager and developer of student accommodation. Unite provides a home for over 46,000 students in 138 purpose built properties across 28 of the UK’s strongest university towns and cities. The Group works in partnership with more than 60 higher education institutions as well as letting rooms directly to students.
Our culturally-diverse customers are at the heart of Unite’s business and we aim to provide a home for students which supports their academic and personal success. Unite’s properties provide students with high quality, well-located, safe accommodation that is close to university campuses, transport and local amenities. The rent includes a study bedroom, all bills, insurance, 24-hour security, fortnightly kitchen cleans and high speed Wi-Fi throughout our properties.
Founded in 1991 in Bristol, The Unite Group plc is a FTSE250 company listed on the London Stock Exchange, employing over 1,250 people. We are pursuing a sustainable growth strategy designed to make the most of the resilient nature of the student accommodation sector. Our aim is to maintain the strongest brand in the sector and operate the highest quality portfolio through consistent investment in and improvement to the operating platform, highly selective development activity, asset management initiatives and portfolio recycling.
In addition to Unite’s wholly owned properties, we are also invested in and operate a small number of specialist funds and joint ventures with institutional investment partners, the largest of which is the Â£2 billion Unite UK Student Accommodation Fund (USAF).
The Group’s charitable trust, the Unite Foundation, provides free student accommodation and a generous annual scholarship to around 125 young people in the UK who aspire to a degree but face the most challenging circumstances.
For more information you can visit Unite’s corporate website www.unite-group.co.uk, the student site www.unite-students.com or the Unite Foundation site www.unitefoundation.co.uk
Unite Students is an equal opportunities employer and we welcome people of all ages, ethnicities, religions or sexual orientations. We’re only interested in your talent, your potential and your personality and in offering you an environment where all three can develop and grow – regardless of your background. Your application will be dealt with in the strictest of confidence.
Contact: Recruitment Team