Local Banker (Personal Banking and Customer Service)

Job Post London

Jobs Customer service

Local Banker (Personal Banking and Customer Service)

Bayswater, Hammersmith, West End

£18,950 – £25,250 + Excellent Benefits

Part Time (17.5 hours per week with potential to increase to full-time hours)

At TSB, we have a very simple ethos that we’re hugely proud of. We believe in simple, straight-forward banking that supports local people and businesses across Britain. Together, our people are pioneering fresh approaches to banking. To help fuel economic growth, so that the communities we are part of can thrive. We take our responsibilities seriously. That’s why 4.5 million customers choose to trust us with their finances. Which is where you come in.

This is your opportunity to take customer service further. You’ll play an important part in making sure local people recognise your bank branch as an excellent place to find solutions to their financial goals. It’s about digging deep to find better ways of helping customers. From serving at the counter to conducting interviews, you’ll find out what customers need. Then you’ll tell them about the great TSB products and services that can make the difference they’re looking for. You might even demonstrate those products and register people for services like online banking. Along the way, you’ll achieve goals of your own and contribute to the performance of the whole team.

You don’t need a background in financial services or banking. What you do need is a genuine interest in and experience of helping customers, answering questions, solving problems and recommending services or products. Previous experience of working towards business objectives would be beneficial. Relishing in-depth training in our products and services, you’ll embrace opportunities to develop specialist skills and knowledge in areas like personal loans. You’ll also need to be willing to work on Saturdays.

It’s not just customers who get looked after at TSB. In return for your hard work, you’ll enjoy a wide range of benefits including a minimum 22 days’ holiday plus Bank Holidays. We’ll also make sure that you have all the support and training you need to develop your skills. To top it all off, our flexible benefits allow you to choose cash or pick from a range of options including retail discount vouchers, private medical insurance and a contributory pension scheme.

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ID #4650 Location London Industry Customer service Type Full Time Role Local Banker (Personal Banking and Customer Service) Career Level Junior Presence Remote

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Full Time £18,950 to £25,250 per annum + Excellent Benefits /Year

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