To drive innovation, insight and “big data” for the Jardine Motors Group to support our business objectives of lead generation, sales, brand loyalty and awareness. You will be responsible for the project management and delivery of improved CRM systems, data analysis and reporting including but not limited to Dealerweb (for CRM) and Tableau (for reporting). Working across 6 divisions and 23 brands, you will support the reporting and insight needs of key stakeholders across the business including marketing, sales and finance.
Particular focus initially will be on two projects. Firstly, to project manage the remainder of the Dealerweb CRM system rollout across the group through external suppliers, and secondly to develop a suite of Tableau reports, either in-house or with the help of external suppliers.
Beyond this, you will identify and integrate additional data sources to drive insight, reports and business improvement, seeking out opportunities for innovation and insight.
Project Management. Overseeing the effective rollout of CRM (for example Dealerweb) or other data systems across the group. Ensuring systems are used in an effective way that supports business and insight objectives. Managing external suppliers to deliver projects on time and to budget.
Planning. Reporting on project progress and managing project plans and risk.
Requirements Management. Working with key stakeholders to gathering reporting and insight requirements across the business.
Reporting and Data Analysis. Defining and creating integrated reports and dashboards, both hands-on and through external suppliers. Identifying ways of using these reports to drive business performance, for example through exception reporting.
Communications and stakeholder management.
REQUIRED SKILLS AND EXPERIENCE
Highly organized and able to work in cross functional teams
Highly numerate and analytical, with the ability to visualize and communicate data to others in simple and understandable ways.
Previous demonstrable experience of developing reports and dashboards, for example in Tableau, Qlikview, Excel or similar.
Previous project management experience in a commercial, software or technology environment.
Experience in planning and managing project schedules.
Ability to build and maintain strong working relationships, both internally and with multiple external suppliers
Excellent stakeholder management and communications
Able to work independently
Excellent written and spoken communication skills.
BSc degree preferred
Competitive salary, bonus scheme and Company car