Technical Repairs Officer (Customer Support)

Job Post London

Jobs Customer service

Urgent Requirement: 2 x Experienced Technical Repairs Officers for local authority client based in South East London.

THE ROLE:

Working as part of a team providing technical, administrative and Customer support within the Housing Asset Management service.

Working in this busy service, you will be dealing with telephone calls relating to repairs and maintenance work from borough residents and field based staff.

Experience in use of IT systems is essential and you must be willing to learn and work on our In-House Repairs System.

This frontline role requires candidates with excellent communication skills, strong customer service experience and administration skills.Experience providing effective administrative support within a technical environment

Experience within a customer-facing role, dealing with customer telephone enquiries
Good general administrative experience including IT skills
Excellent interpersonal and communication skills
Organised and able to meet deadlines

We are looking for people who have experience in a frontline Customer Services role, preferably in a Building Services Repairs /Maintenance environment. Candidates must also be willing to be flexible in their approach to cover the demands of the service.

Please only apply if you have the relevant service desk repairs skills, knowledge and experience.

Contact: Paul Barrow

ID #4274 Location London Industry Customer service Type Full Time Role Technical Repairs Officer (Customer Support) Career Level Junior Presence Remote

Required Skills

Here’s an overview qualifications you need for this job.

Communication
Organizational
Job Related
2 Languages
(Native)
Understanding
Speaking
Writing

Salary & Benefits

Here’s what you get.

Full Time £12 to £12 /Hour
Benefits

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