Manpower are currently recruiting on behalf of a reputable organisation located in the local Enfield area. This is a full time temporary opportunity with the potential of leading to a permanent position depending on the individual’s performance.
The successful candidate will be required to provide effective sales coordination & business administration support. You will ensure the smooth and efficient running of the branch, the processing of customers orders, customer enquiries, purchasing stock items as necessary, liaising with other departments for credit control and product availability & delivery coordination, customer services, general office duties and generally working within the systems laid down by the Company. Other day to day duties and responsibilities will include;
-To receive and accurately process customer’s orders, progressing them to completion and to the complete satisfaction of the customer
-To purchase as necessary, from both internal and external suppliers and in accordance with the Company’s purchasing guide, all items required to fulfil a customer’s order
-Liaise with other internal departments and sites regarding items of stock transfers, both inwards and outwards, at all times attempting to keep these to a minimum
-Accurately quote transport costs utilising both internal and external transportation and at all times attempting to maximise recovery of these costs
-To liaise with Management and other sites on customer delivery requirements to ensure the efficient and cost effective transportation of sales orders
-Keep customers informed at all times on items such as delivery, shortages and completions, ensuring complete customer satisfaction
-Liaise with your regional management team regarding the pricing of quotations
– At all times maximise sales opportunities and business development within your area
-Develop sales through “up selling and add on selling at every opportunity
-To ensure that all discount changes (within the current maximum discount structure) are amended on the system in accordance with Company procedures
-To liaise with management team on items of low stock to ensure that correct stock levels can be maintained
-Liaise with the Company’s Credit Control department on all items relating to customers credit accounts and trade counter cash sales
-Complete daily duties in accordance with company procedures. Such duties shall include but not limited too; dispatching, filing, updating “ship & dispatch dates, completion of other general office duties, quotation chasing and quotation log updating
-Complete on time all month end procedures, ensuring that all necessary items are fulfilled, in order that the accounts department can correctly complete their duties
-To accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures. Accurately record methods & amounts of payments on the appropriate report forms for accurate and correct reporting to the Credit Control department
-To participate in as directed by the Branch Manager, the Company annual stock takes / stock counts and branch discretionary / ad hoc stock takes / stock counts.
-At times assist your manager in providing procedural, computer system, product and services training to new members of branch staff as is appropriate to your and their role.
-At all times work in accordance with the Company’s Health & Safety Policy and ensure compliance with all statutory regulations. To also work within the confines of and abide to the Company’s Risk Assessments and Control Measures.
-To work in a professional manner and to respond to customer’s needs in the appropriate way to maximise potential sales opportunities and maintain good customer relations
-Communicate in a professional manner with colleagues, to be supportive and courteous at all times and maintain good working relationships.
-To show a continued commitment to develop product knowledge and attend training courses / presentations / seminars / factory visits as and when required to do so
-Any other such duties as maybe required to ensure the smooth and efficient day-to-day running of the branch.
The ideal candidate will have a wealth of previous administration experience and preferably within a sales admin or sales coordinator role. It is preferred the ideal candidate is available to commit immediately.