This is a permanent position offering a starting salary of Â£25K per annum. You must have to right to work in the UK to apply for this role.
Our client is an innovative financial technology start-up. They have created a mobile app that makes peer-to-peer payments more social and most importantly easy!
Day-to-day activities will include:
Handling inbound contact from customers through email and social media platforms
Delivering world class customer service
Working both individually and as part of a team to offer outstanding customer experience, which is relevant, memorable and personable
Making a meaningful difference to the people with whom you engage
Building excitement about the brand and its services
Consulting to identify and build solutions to customer needs
Taking ownership of the customer experience and satisfaction in all interactions
What are your key candidate requirements for the role?
Fluency in written and spoken English
Ideally experience in a customer interaction environment
Willingness to join in with team activities
Ability to interact with customers, the target market, and business partners
A good sense of humour always helps
Computer literate and proficient with Excel / Google Sheets
Experience with Zendesk/Survey Monkey/ MailChimp is beneficial
Professional verbal and written communication skills and excellent judgement
Ping pong skills
What are the perks of working for your company?
Borough Market. Enough said
A vibrant and multicultural working environment with plenty of room to grow with the company
Being part of a close knit team who like to work hard and have fun
Frontline exposure to the development of a FinTech institution
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Contact: Inspiring Interns