Desktop Support/ Service Desk/ Mac Support engineer
A fantastic opportunity has arisen for an experienced desktop support engineer with ideally some experience of Apple Mac to join well established blue chip organisation based at their prestigious clients offices in London.
As a Desktop support engineer you will be responsible for:
Mac/PC deskside support
Active Directory trouble shooting
Receiving and responding to incoming call /emails regarding PC/mac hardware , peripherals and software problems.
Documenting all pertinent end user /identification information including name, dept etc
Working with end users to identify and deliver required computer service levels
Perform onsite analysis, diagnosis and resolution of complex PC and mac problems for a variety of end users
Global and EMEA VIP support and much more!
Your customer skill swill be second to none as this is an extremely customer focused role.
Contact: Andrea Banks