Sales Advisor – Inbound / Retail
£16,500 basic, OTE approx. £24-30,000.
Hours: 37.5 per week, Opening hours Monday to Friday 8am to 10pm, Saturday 9am to 5pm, Sunday 10am to 4pm
What does the Sales Advisor role involve?
You will be working for an award-winning national retailer, who have won numerous accolades at the National Business awards, Growing Business awards and The Sunday Times Fast Track 100.
You will be responsible for seeing a sale through from beginning to end – understanding requirements, building relationships, advising on products and completing sales.
Understanding customers’ needs and advise on the most suitable product.
Upsell additional items to boost your earnings.
Working with telephone sales, internet orders and face to face in the showroom.
What will my responsibilities be?
Achieving and exceeding face to face and telephone KPI’s through sales and up-selling.
Greeting customers who enter the store.
Delivering all round excellent customer service and ensuring customers have a great shopping experience.
Responsible for dealing with customer complaints with the support of your management team.
Answering queries from customers both in store and over the phone.
Giving advice and guidance on product selection to customers.
What skills and experience will I need?
Experience of working in a targeted sales role
Can demonstrate a clear understanding of the full sales cycle
Excellent telephone manner
Experience working in a fast paced environment.
Goal orientated with a passion to succeed
Smart appearance and articulate
Heads Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Management, Office, Logistics and Industrial.
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