*PERMANENT CUSTOMER SERVICE ROLES TO START JANUARY*
FULL TIME SHIFTS AVAILABLE BASED AT DEARNE VALLEY, WATH UPON DEARNE, ROTHERHAM
The Job Role
– Effectively dealing with billing related issues and escalating complaints when needed.
– Delivering a high level of customer service.
– Proactively promoting and offering additional products and services.
– Updating customer’s accounts.
– Creating direct debits and payment plans.
– Concentrate on the quality and service levels on each of the calls.
– Working towards key performance indicators.
SUCCESSFUL CANDIDATES WILL BE REQUIRED TO WORK A 37.5 HOUR WEEK BETWEEN THE HOURS OF 8AM-9PM MONDAY TO FRIDAY, 8AM-8PM SATURDAY AND 8AM-6PM SUNDAY.
PAY RATE – Â£7.36/HR