3-6 Month Fixed Term Contract
Newcastle City Centre based
Â£20,000 – Â£23,000pa (pro rata)
Our client, a Claims Management company based in Newcastle City Centre are looking to recruit a number of Property Claims Advisors /Handlers to receive and make calls to customers who have recently been affected by the adverse weather conditions in Cumbria and the surrounding regions.
The successful candidates must have previous experience of working within claims or insurance brokering or have a very strong banking customer service history. A strong empathetic nature, along with a professional attitude is essential due to the type of the calls handled.
It’s imperative that you are able to prioritise the most urgent claims, keep on top of all information and work methodically whilst under pressure.
Duties will include:
– Taking inbound calls from domestic and business customers who have been badly affected by the current flooding situation
– Contacting policy holders to help assess the extent of the damage caused
– Gathering as much information as possible and working with the Property Loss Adjusters to book appointments when required
This is a full time role working 40 hours per week and may involve working shifts.
If you have the relevant skills and experience we’d love to hear from you.