Full Time – 40 hours per week
Temp to Perm
Working within the Customer Service Department, you’ll deal directly with customers either by phone or email providing pricing and delivery information. You’ll respond promptly to all customer enquiries and process orders and invoicing. Starting between 0800 and 0900 hours, you’ll work 40 hours per week and must be flexible and prepared to work additional hours as and when required to meet our service requirements which may be of an urgent medical nature.
Ensure customer and client delivery requirements are met
Communicate and coordinate with internal departments
Daily telephone and email contact with customers and clients providing pricing and delivery information
Administration of order processing and invoicing
Previous experience of working in a customer service driven organisation – advantageous
Excellent communication and customer service skills
Good listening skills, tactful and courteous
Ability to build effective working relationships with customers/clients, whilst appreciating the need for maintaining confidentiality
Good organisation skills with the ability to prioritise
Good team player and able to work on your initiative
Good working knowledge of IT packages e.g. Word and Excel
Experience of using SAGE advantageous
Please apply if you have above skillset and experience within a fast paced customer service environment.