eRecruit Solutions Ltd
A new position has become available for a Customer Service Executive / Account Manager. This position is based in Reading for a world leading organisation in the distribution of software components and software development tools, with an established customer base in more than 170 countries. They are now expanding their European Sales and Customer Service teams.
JOB TITLE: Customer Service Executive / Account Manager
SALARY: Â£22,000 – Â£28,000 + performance bonus
BENEFITS: Private medical insurance, life insurance and critical illness insurance
The ideal Customer Service Executive / Account Manager will possess:
* Excellent written and verbal communication skills
* Excellent organisational skills and ability to multitask effectively
* Competency in a foreign language advantageous but not essential
* Excellent follow-through and attention to detail
* Previous customer service or account management experience in a similar role in an IT company advantageous but not essential
As a Customer Service Executive / Account Manager you will be responsible for the following:
* Advising Customers on software product licensing, prices, payment information, order status
* Identifying customer software licensing needs, through to the issuing of a price quotation, quote follow up and winning the business
* Accurate sales order processing and licence delivery
* Maintaining and expanding customer database encouraging use of new and existing services
* Analysing and reporting Customer feedback
If you are a good communicator, customer focused and enjoy a sales environment this is an excellent opportunity to join an established organisation at their European HQ.
Please click to apply for the role of Customer Service Executive / Account Manager in Reading, Berkshire!
If the details shown on your CV match our client’s requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. We may also use your details to contact you by email about our free career advice site CareerSavvy. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for these purposes.
eRecruit Solutions actively recruit for the following: Customer Service Executive, Sales Executive, Customer care Adviser, Account Manager, IT Support Consultant in Reading