Who We Are:
We are a very versatile company who provide services including:
IT support to small business through our helpdesk
Exchange and server hosting solutions
Consumer sales and support through our retail shop
2nd Line Engineer preferably with some 3rd Line experience or asparations for 3rd line exposure
Salary depending on competency and experience – Â£23 -28K
Full Driving Licence + own means of transport for travel between clients (mileage is paid and majority of clients are within 15 minutes of base in Romford, Essex).
Position will require sound knowledge – experience – competency in the following areas.
General IT Support on Microsoft platforms including desktop from Windows 7 / Office from 2007 / Server from 2008 / AD / Exchange / infrastructure / networking / internet security & firewall
DNS, DHCP, TCP/IP,
VPN / Terminal Services
Group Policy Management.
Essential personal attributes:
Ability to multi-task and adapt to changes quickly
Communication with customers, both written and verbal
Ongoing personal Development in areas of interest to the company
Keyboard skills to ensure quick and accurate data entry
Self-motivated with the ability to work in a fast moving environment
Face to face customer support