IT Support Engineer - Experienced 2nd Line

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Who We Are:

We are a very versatile company who provide services including:

IT support to small business through our helpdesk
Website design
Database development
Exchange and server hosting solutions
Consumer sales and support through our retail shop
We Require:

2nd Line Engineer preferably with some 3rd Line experience or asparations for 3rd line exposure

Salary depending on competency and experience – £23 -28K

Full Driving Licence + own means of transport for travel between clients (mileage is paid and majority of clients are within 15 minutes of base in Romford, Essex).

Position will require sound knowledge – experience – competency in the following areas.

General IT Support on Microsoft platforms including desktop from Windows 7 / Office from 2007 / Server from 2008 / AD / Exchange / infrastructure / networking / internet security & firewall
DNS, DHCP, TCP/IP,
VPN / Terminal Services
Group Policy Management.
RAID Configurations
Virtualisation
NAS technologies
Essential personal attributes:

Ability to multi-task and adapt to changes quickly
Communication with customers, both written and verbal
Ongoing personal Development in areas of interest to the company
Keyboard skills to ensure quick and accurate data entry
Self-motivated with the ability to work in a fast moving environment
Face to face customer support

ID #1907 Location London Industry IT Type Full Time Role IT Support Engineer - Experienced 2nd Line Career Level Middle Presence Remote

Required Skills

Here’s an overview qualifications you need for this job.

Communication
Organizational
Job Related
2 Languages
(Native)
Understanding
Speaking
Writing

Salary & Benefits

Here’s what you get.

Full Time £23,000 - £28,000 /Year
Benefits

Company Information

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