Assistant Managers M&S Simply Food in Central London

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The Company
SSP is the leading dedicated operator of retail catering brands in travel locations worldwide, with a long heritage with over 60 years experience in the industry. We serve millions of customers every week in our travel based operations in popular retail, catering and bar brands.

The Role
We are looking for Experienced Retail Assistant Store Managers to guide and coach the customer facing teams at our franchised M&S Simply Food stores located within busy train stations within Central London. Supported by Team Leaders and Team members, you will manage large teams of staff of up to 200 managing the daily operations of a retail store, also be responsible for delivering operational and financial results, and high standards in customer service. You will work together with SSP and M&S to deliver brand standards and H&S and legal compliance as well as achieving financial targets and controlling operating costs within the store. Responsible for motivating and developing the teams to deliver excellent customer service and a memorable customer experience, recruiting, training and managing performance, to deliver these results. It’s a great opportunity to use your business management skills with the advantage of having the support of a worldwide organisation.

The Details
To be successful in this role, you will need to demonstrate proven management experience in the following areas: * Brand standards: working within a similar branded retail environments, preferably food retail, with set standards and operating procedures, therefore will have examples of good audits and/or mystery shopper results. * Team management: having an inspirational and coaching management style, managing a large diverse team and have examples of motivating and developing your people, managing their performance where necessary and improving individual and overall team performance. * Financial management: accountable for profit and loss, driving sales and controlling costs as well as ensuring security and strict cash handling procedures are followed by the team, minimising risk and losses. * Customer Focus: anticipating customer needs and ensuring their satisfaction is your priority You will also have confident communication skills, able to set goals and targets with your team * Also astute commercial skills, monitoring and analysing your store’s performance and planning ahead to continually improve on previous results. * Strengths in client and brand relationship building These are very high volume stores where you will need to work at pace and think on your feet, reacting swiftly to resolve any issues and keep the operation running smoothly Stores are open 24 hours, 7 days a week – Flexibility to work shifts including earlies, lates and weekends, should be a consideration when applying for this role.

The Benefits
In addition to a competitive salary range from £25,000 also can earn up to 15% performance related bonus, 28 days holiday (including bank holidays), meal discount card, pension and healthcare (after qualifying period) plus many other M&S benefits, discounts of high street retailers and service providers.

ID #1841 Location London Industry Retail Type Full Time Role Assistant Managers M&S Simply Food in Central London Career Level Middle Presence Remote

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Salary & Benefits

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Full Time £18000 - £25000 per annum + up to 15% bonus incentive /Year
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