A Sales Advisor is required to join our London Sales Centre team (Holborn, WC1B 4AR).
This is a full time, permanent role working 37.5 hours per week, 5 days out of 7. The shifts are between the hours of 8am – 8pm.
What the Sales Advisor job involves:
The Sales Advisor role with Unite Students is a varied and challenging one where no one day is the same.
Joining this friendly team the role will see you:
-Managing all sales enquiries from multiple communication channels including phone, email and social media
-Converting sales leads into viewing appointments and bookings
-Conducting outbound calls to follow up on warm leads
-Meeting and advising customers face to face
-Identifying the sales opportunities and customer needs
-Delivering against daily and weekly sales targets
-Updating all logs accurately to allow for effective data analysis
So, if you’re looking for a career where you can be customer focused, results driven, work on your initiative and have fun doing it, you’ve come to the right place.
WHAT WE LOOK FOR:
A genuine passion for customer service is the most important quality for us. Although you may not have worked in the contact centre environment before, what is really important to us is that you have:
-Previous customer service experience and working to and achieving targets
-Excellent verbal and written communication skills
-Demonstrable ability to work at pace whilst maintaining a high level of accuracy and attention to detail
-Good computer literacy including previous experience of Microsoft Office and Outlook
-The ability to adapt swiftly and a willingness to undertake challenging tasks to ensure customer satisfaction
About Unite Students
Unite Students is the UK’s leading manager and developer of student accommodation. We provide a home for over 45,000 students in 133 purpose built properties across 28 of the UK’s strongest university towns and cities. We have over 1,000 employees and work in partnership with over 50 higher education providers, as well as renting rooms directly to students.
Our culturally-diverse customers are at the heart of our business and we aim to provide a home for students that supports their success, whether defined as academic achievement, personal growth or employability. Our properties provide high quality, well-located, safe accommodation that is close to university campuses, transport and local amenities. Our rent includes a study bedroom, all bills, insurance, 24-hour security and high speed Wi-Fi throughout our buildings.
The Group’s charitable trust, the Unite Foundation provides free student accommodation and a generous annual scholarship to young people in the UK who aspire to a degree but face the most challenging circumstances.
For more information visit our corporate website: www.unite-group.co.uk our student site www.unite-students.com or the Unite Foundation www.unitefoundation.co.uk