Location: Holborn, London
Salary: Competitive + benefits
ExperienceLab (formerly Serco Usability Services) is the UK`s most established, most respected and most experienced global experience design research agency. We operate both in the UK and internationally, helping clients produce simple and satisfying products, technologies, services and environments. We work across the full range of interactive technologies from the web, to TV, mobile, games platforms and consumer electronics, right through to service delivery and customer communications.
Our extensive client list includes many high street names and global brands as well as government Agencies and departments. We are multi-skilled close-knit team with passion for research, technology and customer experience.
As a team, we have been helping to drive innovation, shape new products and services, and direct strategic thinking for more than forty years. We employ multitude of methodologies in our research, from ethnographic research in call centres or people`s homes, to user testing new concepts or video games with children in our custom built labs.
Due to our continued success we have an opening for a UX Researcher in our London office.
The key role will be to operate on consulting engagements across an organisation`s operations. The User Experience Researcher will be working in a team of consultants and will be responsible for the delivery of high quality analysis, solutions and high impact results.
As a User Experience Researcher you will be able to take a complex business issue and define the capabilities needed to address the issue. The individual will be in a position to recommend well-conceived courses of action to clients which address their requirements exactly.
Essential Knowledge & Experience
In return, we offer varied and interesting mix of projects, smart and friendly team of like minds, creative environment, competitive terms and conditions, and the security of being part of large international company.